Price: $0.00

Panel: Denise Helmick, RN, Clinical Reimbursement Specialist, Van Diest Medical Center, Webster City; Jodie
Sevier, Grant Project Manager, MercyOne Des Moines; Christine Larson, RN, CIC, MercyOne Newton
Medical Center; Rhonda Fellows, RN, M.S.N., Performance Improvement/Population Health Manager, Van
Buren County Hospital, Keosauqua

Providing a proactive approach to health care and identifying barriers are keys to addressing long-term
health outcomes. A panel of three health professionals from member hospitals will discuss the opportunities
they have developed to increase care coordination services that improved health equity in their communities.
Panelists also will discuss the importance of creating a collaborative environment to address the connection
between basic-need insecurities and health outcomes.

Length: 1 hour

Price: $0.00

Presenter: Heather Stang, MA, C-IAYT, Mindfulness & Grief Institute

Most health care professionals enter the workforce with a deeply held desire to alleviate suffering. Unfortunately, the constant exposure to physical and emotional distress in patients and families can have a negative impact on those who long to help. This session will explore the causes and warning signs of compassion fatigue, creative prevention strategies and recovery resources. The session also will discuss the role of self-care, self-compassion and social support in cultivating physical and mental health for health care professionals.

Recording length = 49 minutes

Price: $0.00

This recording is on both the Hospital-Acquired Condition (HAC) Reduction Program and the Readmissions Reduction Program (RRP). The HAC analysis is intended to provide hospitals with a preview of the potential impact of the federal fiscal year Medicare inpatient HAC Reduction Programs based on publicly available data and program rules established by the Centers for Medicare and Medicaid Services (CMS). The RRP Analysis is intended to provide detailed performance information on the readmissions measures that are currently evaluated under the Medicare Hospital Readmissions Reduction Program and to provide hospitals with an in-depth review of actual performance.

DataGen will explain both analyses overviews, methodologies, and state-specific performances. Please contact Allison Martin at IHA if you would like a copy of the handouts or with any questions.

Recording length = 1 hour

Price: $0.00

The Value-Based Purchasing (VBP) Impact Analysis is intended to provide hospitals with a preview of the potential impact of the federal fiscal year Medicare inpatient hospital VBP program based on publicly available data and program rules established by the Centers for Medicare and Medicaid Services (CMS). The reports included in this analysis estimate VBP scores, impacts, and scoring trends and provide full detail on how the points and scores for each VBP measure and domain are calculated. DataGen will explain the analysis overview, methodologies, and state-specific performance. Please contact Allison Martin at IHA if you would like a copy of the handouts or with any questions.

Recording length = 1 hour

Price: $0.00

PROGRAM OVERVIEW

As a leader, have you ever felt overwhelmed and that you’re “drowning in work?” You watch your peers and others leave their jobs on time to go home but you’re still working. Do you want more time to focus on what you, as the leader, should focus on? If so, learn to become a great delegator. Effective delegation is a vital leadership skill that can help you succeed and advance in your career. But most leaders struggle with delegation. Jeff Whitehorn shares some delegation strategies learned during his leadership journey that will help you improve your delegation skills. 

SPEAKER

Jeff Whitehorn is an executive coach and former hospital CEO. He uses his personal experiences from his 25 years as a CEO to help leaders unlock their true potential. He is a certified coach by the global accrediting body international Coaching Federation and is also a certified master coach by the Center of Coaching Certification.

Length 61 minutes

This On demand media is available for 60 days after initial purchase. This is an individual purchase but can be viewed in a group setting.

Price: $0.00

Presenter: Kent Storm, Executive Director, Iowa HOSA – Future Health Professionals, Chariton

With the nation’s staffing shortages in health care, finding and retaining talent isn’t always easy. In this session, you’ll learn about HOSA – Future Health Professionals, a high school-based student organization focusing on developing future health professionals to support Iowa’s health care system. Learn best practices for standing out to candidates in the job market and connecting with today’s job searchers and employees. This session was part of the of the 2023 ISHHRA conference.

Length: 27 minutes

Price: $50.00

Six-Steps to Hit the Ground Running or Reignite Your Leadership Path
Faciliator: Doug Morse, Investor/Health Care Consultant, ExecHQ Alliance

1. Before you start the new role
2. Clarify
3. Design your team
4. Set and share your priorities
5. Manage your day
6. Avoid these stallers

Learning objectives:

• Describe the purpose of each phase.
• Outline priority activities to undertake in each phase.
• Provide a sequential series of steps to maximize effectiveness the first six months of a new leader’s tenure or reignite a seasoned leader’s tenure.
• Provide reflection questions at each phase to assess progress and make changes as needed.

Each of the six videos average 7 minutes in length. Total running time 45 minutes.

This On demand media is available for 60 days after initial purchase. This is an individual purchase but can be viewed in a group setting.

Preview Video

Price: $0.00

Apprenticeship is an industry-driven, high-quality career pathway where employers can develop and prepare their current and future workforce, and individuals can obtain paid work experience and classroom instruction specific to the needs of the employer. 

Presenter
Jennifer Gray |Registered Apprenticeship Business Marketing Specialist
Iowa Workforce Development/IowaWorks

Length 19 minutes

Price: $0.00

The Iowa Department of Human Services developed a repository of data shared with the
public through their website. One of the reports covers self-reported social determinants of
health data collected from people enrolled in Medicaid. This session will focus on reviewing
this information and its relevance to health outcomes. The session will culminate in the
identification of how social determinants of health can be incorporated into health care
practice.

Presenter: Shelley Horak is a project manager for the Iowa Department of Human Services and
assistant professor at Des Moines University.

Lenght 51 minutes

Price: $0.00

Fleet safety in the health care industry is often an over looked risk.  Home health care, emergency services and facilities management present fleet hazards that exposure our employees , general public and health care facility.
This presentation will educate you on:

The key elements of an effective fleet program.
How to review  and monitor motor vehicle reports.
Using personal vehicles for company business.
Educational opportunities for all drivers.

Recording length = 50 minutes

Price: $0.00

This video is worth 1.0 hour continuing board education credit in IHA’s Hospital Board Certification Program.
Duration 01:04:09

Price: $0.00

Speaker:
Gerald (Gerry) Clancy, M.D., Professor of Psychiatry and Emergency Medicine,Senior Associate Dean, Carver College of Medicine, University of Iowa, Iowa City

Part 1 – Health Workforce Retention & Well-being - Leadership Strategies for 2023 PPT

The pandemic has accelerated workforce issues that have existed for more than a decade. Surveys show job satisfaction declining and a growing percentage of clinicians feeling undervalued. And unlike the past, modern burn-out is being reported by younger clinicians. To take a new approach to these workforce issues in 2023, IHA is piloting a train-the-trainer session. The goal of the training is retention through a focus on restoring well-being. The workshop will provide early interventions that are planned and intentional and designed to build new skills to help peer clinicians. Viewers will take home a framework they can build on and customized to use in their own organization.

Length:   48 minutes

*Updated March 2023

Price: $0.00

Speaker:
Gerald (Gerry) Clancy, M.D., Professor of Psychiatry and Emergency Medicine,Senior Associate Dean, Carver College of Medicine, University of Iowa, Iowa City

Part 2 – Health Workforce Well-being Tool Kit for 2023

The pandemic has accelerated workforce issues that have existed for more than a decade. Surveys show job satisfaction declining and a growing percentage of clinicians feeling undervalued. And unlike the past, modern burn-out is being reported by younger clinicians. To take a new approach to these workforce issues in 2023, IHA is piloting a train-the-trainer session. The goal of the training is retention through a focus on restoring well-being. The workshop will provide early interventions that are planned and intentional and designed to build new skills to help peer clinicians. Viewers will take home a framework they can build on and customized to use in their own organization.

Length:   1 hour

*Updated March 2023

Price: $0.00

PROGRAM OVERVIEW
The first question most new leaders ask themselves is: “What do I do first?” After their first week in their new roles, they often ask themselves a second question: “What have I gotten myself into?” New leaders want to start off strong and be successful quickly. This session discusses and provides leadership tips that new leaders can implement quickly to jump start their leadership effectiveness. 

LEARNING OBJECTIVES

• Discuss initial business and legal considerations. 
• Describe foundational affordable housing concepts. 
• Outline affordable housing capital structure and financing sources. 
• Review examples of health care-supported affordable housing strategies. 

SPEAKER

Danielle Bergner is a health care real estate attorney and shareholder with Hall Render, where she helps hospitals and health systems develop and implement strategic plans to meet specific community and employee housing needs. Bergner has expertise in navigating complex development and construction transactions including more than 15 years of experience working in community development and affordable housing. She also has worked across private and public sector lines to develop creative, efficient and impactful housing and housing finance strategies. Bergner’s work in real estate, community development and housing has earned her national recognition in the Business Journal, Best Lawyers in America and Chambers USA.  

Length 51 minutes

This On demand media is available for 60 days after initial purchase. This is an individual purchase but can be viewed in a group setting.

Price: $0.00

Presenter: Sara Buck, Trustee, Mary Greeley Medical Center, Ames

Learning objectives

• Understand the roles and responsibilities of hospital boards and board members.
• Provide a framework for boards to discuss how to improve their governance and meeting effectiveness.
• Understand what should be considered before agreeing to serve on a board. 

How to Be a Successful Board Member (accompanying video)

Length: 30 min 

This video is worth .5 hour continuing board education credit in IHA’s Hospital Board Certification Program.

Price: $0.00

This webinar focuses on that interaction and offers critical information to help the practitioner and facility obtain the best outcome for the trafficking survivor. The training also promotes systemic change and serves as a foundation for the development of effective human trafficking patient protocols specific to facilities and their resources. This training was developed by professionals in human sex trafficking and seven survivors whose interactions and experiences with Iowa medical-services providers are shared.

Recording length = 1 hour and 40 minutes

Price: $0.00

The IHA DATABANK Program is a web-based database of hospital utilization, financial performance, and balance sheet indicators. The database is the source of comparable information on inpatient utilization, outpatient statistics, charges and expenses per day and per stay, uncollected charges, number of days in accounts receivable gross, profitability, financial ratios and a number of personnel statistics. Contact Allison Martin for more information.

Recording length = 5 minutes

Price: $0.00

IHA has developed a comprehensive Internet-based solution to greatly enhance our member's use of the IHA Statewide Inpatient and Outpatient Databases. Members utilize Dimensions and the IHA databases to easily analyze market share, perform patient services assessment, plan hospital services, recruit and analyze physicians, benchmark with peers and assess community needs. 

Recording length = 4 minutes

Price: $0.00

The IHA Hospital Board Assessment is designed to measure and benchmark a hospital board’s performance. There are two sections to the program, the main section being the board assessment, followed by the self-assessment. For best results, IHA recommends using the program once a year. Contact Allison Martin for more information.

Length: 5 minutes

Price: $0.00

IHA Medicare Payment Impact Modeling provides Iowa hospitals with impact analysis of Medicare payment policy changes. Each year, CMS makes a number of changes to how hospitals are reimbursed under the Medicare program through the regulatory process. The impact reports provide hospitals with quick and easy to understand analyses of proposed and final regulatory changes that assist hospitals in planning and preparing both operationally and financially. Contact Allison Martin for more information.

Recording length = 5 minutes

Price: $0.00

Presenter: Shari Dexter, Political Action Director, American Hospital Association

Recording length = 58 minutes

Price: $0.00

The IHA Salary Survey Program is a web-based tool that collects data on three surveys: the annual Salary Survey, Benefits Survey, and the Turnover Survey.  The results allow a hospital to compare their data with other hospitals in Iowa, statewide, within specific geographical regions, by Medicare payment classification and create custom peer groups.  A hospital can also run their own salary and benefit reports on demand through the Salary Survey Program.

Recording length = 4 minutes

Price: $0.00

Presenter: Joe Collins, Health Science Education Consultant, Iowa Department of Education, Des Moines

This session from the 2023 ISHHRA conference, introduces new and improved health care careers programs, strategies, initiatives and resources to support the recruitment, training and retention of a skilled health care workforce in Iowa. Topics covered include financial support, work-based learning, student/educator engagement, and employment and education
data. Visit HealthScience.EducateIowa.gov, FutureReadyIowa.gov and EarnAndLearnIowa.gov ahead of time to learn about these and other invaluable topics and resources.

Length: 33 minutes

Price: $0.00

Presenter: Heather Stang, MA, C-IAYT, Mindfulness & Grief Institute

Journaling does more than record daily experiences; it helps organize thoughts, process traumatic events and
find meaning through experience. The many science-supported health benefits of journaling include:
• Improving memory.
• Increasing immune functioning.
• Reducing symptoms of depression, anxiety and trauma.
This session will explore best practices for journaling as self-care. Participants will spend some time writing and
reflecting on a guided prompt.

Length: 48 min

Price: $0.00

Presenter: Heather Stang, MA, C-IAYT, Mindfulness & Grief Institute

Length: 48 min

Price: $0.00

Presenter: Eric Shell, CPA, MBA, Chairman, Stroudwater Associates, Portland, Maine

With declining reimbursement and increased competition, independent rural hospitals and health care systems must leverage available opportunities to improve financial performance. A leadership mindset rooted in a fundamental understanding of rural hospital economics and a strong measurement culture is a strategic advantage for rural health systems during challenging times. The presentation will highlight these concepts with real-life case studies to show how rural leaders can answer the call to action. 

Length = 1 hour and 5 minutes

Price: $0.00

Building Outpatient Specialty Telehealth Services in a Critical Access Hospital
Paul Topliff, Chief Operating Officer, Audubon Country Memorial Hospital & Clinics

Length: 20 minutes

Price: $0.00

Reducing Readmissions
Shelby Guevara, Chief Nursing Officer, Hansen Family Hospital, Iowa Falls

Length: 8 minutes

Price: $0.00

Tiered Safety Huddles in a High Reliability Organization
Carla Huebner, Chief Quality and Safety, Nutrition and Food Service, VA of Central Iowa Health Care System,
Des Moines

Length: 15 minutes

Price: $0.00

Implementation of an Outpatient Fall Protocol
Brittney McCormick, PT and Wellness Manager, Jackson County Regional Health Center, Maquoketa

Length: 7 minutes 

Price: $0.00

Optimize Patient Experience Through Improved Wait Times
Mindy Cormier, Clinic Manager, Van Buren County Hospital, Keosauqua

Length: 13 minutes

Price: $0.00

Addressing Employee Turnover Through Engagement
Traci Dias, Executive Director of Human Resources, Shenandoah Medical Center

Lenght: 18 minutes

Price: $0.00

Enhancing Care for our Diabetic Population
Kasha Kite, Chief Nursing Officer, Van Buren County Hospital, Keosauqua

Length: 13 minutes

Price: $0.00

EMR Scoping, Selection and Implementation
Zac Zwickel, Executive Director of IT and Support Services, Shenandoah Medical Center

Length: 18 minutes

Price: $0.00

Implementation of a Respiratory Therapy Program at a Critical Access Hospital
Jody Schipper, Director of Clinical Services, Grundy County Memorial Hospital, Grundy Center

Length: 15 minutes

Price: $0.00

Development of a Cybersecurity Taskforce in a Critical Access Hospital
Amy Mensen, Chief Operating Officer, Regional Medical Center, Manchester

Length 9 minutes

Price: $0.00

Change Management for Daily Huddle Implementation
Valerie Boelman, Assistant Vice President, Process Improvement and Quality, UnityPoint Health - Des Moines

Length: 10 minutes

Price: $0.00

Diplomatic Approach to Conduct Efficient and Effective Staff Meetings
Cindi Pierotti, Manager, Inpatient Therapy Services, UnityPoint Health - Des Moines: 

Length: 10 minutes

Price: $0.00

Building a Culture of Quality and Safety in the Community Living Center
Stephanie Pearson, Chief Nurse Rehab and Extended Care Service Line, VA of Central Iowa Health Care System, Des Moines

Lenght: 16 minutes

Price: $0.00

Medication Safety
Cara Clouse, Director of Human Resources, and Andreas Wilz, EMS Coordinator, Ottumwa Regional Health
Center

Length: 13 minutes

Price: $0.00

Implementing an Age Friendly Care Model
Laura Baker, Director, Advanced Practice Nursing, UnityPoint Health - Des Moines

Length: 10 minutes

Price: $0.00

Staff Retention/Career Development
Nic Olberding, Senior Director, Information Services, Mercy Medical Center, Cedar Rapids

Length: 24 minutes

Price: $0.00

Improving the Tracking Process for Civil Commitments
Lori Suvalsky M.D. Medical Director, Mental Health, VA of Central Iowa Health Care System, Des Moines

Length: 14 minutes

Price: $0.00

Expanding Outpatient Surgical Services Service Lines
Jeremy Johnson, CRNA, Director of Anesthesia, Stewart Memorial Community Hospital, Lake City

Length: 15 minutes

Price: $0.00

Behavioral Health Intervention Services (BHIS) Program
Amy Roop, Director of Clinics, Clarinda Regional Health Center

Length: 7 minutes

Price: $0.00

How Do You Upset a CEO, Surgeon, and Patient? Unnecessarily Cancel a Surgery
Laurie Connolly M.D. Chief Medical Officer, Greene County Medical Center, Jefferson

Length: 15 minutes

Price: $0.00

Building an Organizational Quality Assurance and P.I. Strategic Dashboard
Tasha Croell, Director of Radiology and Performance Excellence, Winneshiek Medical Center, Decorah

Length: 14 minutes

Price: $0.00

Presenter- Linda Cohen, MA, Founder, Linda Cohen Consulting, Beaverton, Oregon

Adaptability, communication, recognition and radical self-care have been key kindness strategies that have helped people move through these challenging times. This session will focus on what one can do, despite overwhelming compassion fatigue, to help elevate a culture of kindness. This culture increases happiness and oxytocin, and reduces burnout, stress and anxiety. It also can create an unexpected ripple effect. Attendees will be inspired and take away several actionable kindness ideas to implement immediately

Recording length = 47 minutes

Price: $0.00

ServiShare partner media presentations.

CLICK HERE

Price: $0.00

PROGRAM OVERVIEW

This virtual session will prepare your organization to fill an open position with someone well suited and prepared for an open position. There are questions that can be asked during an interview to predict how someone will perform and if a potential candidate will fit well in your organization’s culture. This session will discuss techniques that can be used during an employment interview to help get the right person in the right position at the right time. 

LEARNING OBJECTIVES

• Describe behavior questions that can be asked during an interview. 
• Discuss strategies for being the “employer of choice” by candidates.  
• List key strategies to use during interviews. 
• Outline how to write behavioral questions for a specific position description. 

SPEAKER

Toni Boyles is the chief encouraging officer at A Place in Time Training with more than 30 years of experience in training on a variety of topics. Boyles is a communications graduate of Washburn University and previously worked as a staff development specialist for the Kansas Department of Transportation. 

Length 53 minutes

This On demand media is available for 60 days after initial purchase. This is an individual purchase but can be viewed in a group setting.

Price: $0.00

Presenter: Heather Stang, MA, C-IAYT, Mindfulness & Grief Institute

Research shows that caregiver empathy plays a significant role in patient satisfaction, improved health outcomes and treatment compliance. Empathy is also a powerful buffer against burnout and stress for health care workers, transforming the most-difficult situations into opportunities for connection, kindness and meaning. This session will explore techniques that cultivate empathy for patients, co-workers and ourselves. It also will review the physical, emotional and spiritual benefits of empathy.

Recording length = 47 minutes 

Price: $0.00

PROGRAM OVERVIEW

The first question most new leaders ask themselves is: “What do I do first?” After their first week in their new roles, they often ask themselves a second question: “What have I gotten myself into?” New leaders want to start off strong and be successful quickly. This session discusses and provides leadership tips that new leaders can implement quickly to jump start their leadership effectiveness. 

LEARNING OBJECTIVES

• Describe tips, strategies and ideas for new leaders to implement early in their new roles.
• Identify key challenges that leaders encounter when leading new teams.

SPEAKER

Jeff Whitehorn is an executive coach and former hospital CEO. He uses his personal experiences from his 25 years as a CEO to help leaders unlock their true potential. He is a certified coach by the global accrediting body international Coaching Federation and is also a certified master coach by the Center of Coaching Certification. 

Length 57 minutes

This On demand media is available for 60 days after initial purchase. This is an individual purchase but can be viewed in a group setting.