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Charge Nurse Leadership Development Workshop


IHA Conference Center, Des Moines, IA  
Wednesday, October 29, 2025 - Thursday, October 30, 2025   iCalendar Central Standard Time

PROGRAM OVERVIEW
This two-day workshop focuses on the charge nurse role and will help newcomers and experienced nurses. The program covers:

  • Conflict resolution
  • Effective communication
  • Leadership styles
  • Successful delegation
  • Time management

Though it caters to the role of charge nurse, the workshop will benefit all nursing leaders seeking to enhance their leadership abilities.

PROGRAM OBJECTIVES
Analyze practical strategies for managing a leader’s attitude and its influence on staff

  • Develop strategies for dealing with challenging behaviors and resolving conflict
  • Discover five ways of “being,” which are essential to effective leadership
  • Discover practical strategies for overcoming stress and building resistance to it
  • Effectively problem-solve the challenges facing a charge nurse by using case studies
  • Examine why the charge nurse is essential in setting a positive tone
  • Explore the principles of situational leadership and understand the effect on leadership style
  • Identify common behaviors that are difficult for a leader to deal with and the possible intent behind them
  • Identify the dynamics of the Leadership Continuum for delegating
  • Identify the essential leadership traits of a charge nurse
  • Identify ways to form a more-reflective practice
  • Understand why becoming a better listener and speaker is vital to achieving excellence in communication

SPEAKER BIOGRAPHIES

Heather Ries, DNP, RN-BC, CENP, is the chief nursing officer at Regional Medical Center in Manchester. Ries has been in this position for 11 years and has been employed at the medical center for 14 years. Besides directing the nursing division departments, Ries is responsible for systemwide corporate quality services, clinical risk management and patient satisfaction programs. She leads innovations in nursing retention and recruitment, patient and family engagement, and patient experience. She’s been in hospital nursing leadership for over two decades, also holding various nursing leadership positions at UnityPoint Health-St. Luke’s Hospital and MercyOne Dubuque Medical Center. Ries received her bachelor’s degree in nursing from Mount Mercy University in 2002, her master’s degree in nursing education from Clarke College in 2005, and her Doctor of Nursing Practice in health systems administration from the University of Iowa in 2019. She holds specialty board certifications in nursing professional development from the American Nurses Credentialing Center and executive nursing practice from the American Organization of Nursing Leadership.

Brandi O’Dell, MSN, RN, CPN, is a pediatric clinical education specialist at Blank Children's Hospital in Des Moines, with over two decades of experience. O’Dell began her career in the pediatric intensive care unit and later transitioned to pediatric oncology nursing, where she quickly became a unit-based educator. Her work spans inpatient pediatrics, pediatric oncology, the pediatric infusion center and pediatric outpatient clinics. O’Dell holds a bachelor’s degree in nursing from Upper Iowa University and a master’s degree in nursing from Walden University. She is a certified pediatric nurse and has maintained her chemotherapy/biotherapy provider certification through the Association of Pediatric Hematology/Oncology Nurses since 2006. O’Dell has led educational initiatives and clinical improvement projects to enhance patient safety, standardize nursing practice and support professional development. Her contributions include guiding the implementation of new medical technologies, coordinating large-scale clinical rollouts, and developing and maintaining evidence-based nursing policies, standards of care and oncology standard operating procedures. O’Dell has taught change management for the Society of Pediatric Nurses Leadership Skills Development program, supporting the growth of nurse leaders nationwide. She also co-wrote “Acute Lymphoblastic Leukemia Handbook for Families” to support patient and family education in pediatric oncology.

PROGRAM LOCATION - IN PERSON ONLY
IHA Conference Center, 100 E. Grand Ave., Des Moines.

View full conference details.

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100 E. Grand Ave Suite 100
Des Moines, IA 50309
515-288-1955
515-283-9366
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