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This four-part, one-hour session virtual series is designed to equip health care professionals with invaluable insights, best practices and the latest industry trends. Join us for this state hospital association collaboration and learn from leading industry experts and prominent thought leaders as they share practical applications for improved outcomes.Series objectives:Assess valuable resources and practical tools to enhance your skills.Earn continuing education credits (continuing medical education, certified nurse educator and continuing professional education) for each online seminar attended.Hear expert perspectives from renowned health care leaders and subject matter experts.Identify innovative strategies and solutions to pressing challenges. Agenda at a glanceSession 1: Playing the Long Game: Moving Beyond Cost Cutting, Craig DeaoSession 2: Reimage Your Work Design: Processes, Roles and Workflows to Best Support Your Workforce Ecosystem, Jennifer Miller and Buffy KellySession 3: Challenges and Winning Practices for Behavioral Health Management, Angie Esbenshade Session 4: Improving Health Outcomes Through Effective Operations to Enhance Population Health Management and Equity, Matthew Berkley Session 1, 10-11 a.m. Wednesday, Sept. 4Playing the Long Game: Moving Beyond Cost Cutting Craig Deao is a senior leader at Huron and a highly regarded national speaker on leadership, engagement, quality, and patient safety. He works with health care executives to create exceptionally reliable organizations where employees want to work, physicians and nurses want to practice, and patients want to receive care. Besides his full-time work with Huron, he’s a faculty member for the American College of Healthcare Executives. Leading health care systems must focus on performance improvement to reduce costs and grow. Typically, the focus on cost-cutting is a typical reaction to challenges: 89% of hospitals have a cost-reduction plan, but only 6% say their programs are effective. Growth can have a more significant near- and long-term impact on value. Growth can have a compounding effect on value creation and come in a variety of ways:Expand volumes in higher margin services (top and bottom line)Grow revenue at the same margin (top line)Substitute lower margin for higher margin services (bottom line)Learning objectives:Describe the limits of cost-cutting as a sole health care performance improvement strategy.Identify growth strategies to create sustainable value for health care systems. Session 2, 10-11 a.m. Wednesday, Oct. 2Reimage Your Work Design: Processes, Roles and Workflows to Best Support Your Workforce EcosystemJennifer Miller, with her 20 years of experience, is a visionary in cultivating workforce initiatives. Her strategic approach not only improves the employee experience but also aligns it with organizational mission and priorities. As the principal of Huron’s health care business, she serves as a senior adviser to executive leadership, developing future-focused strategies, designing and executing events to develop talent across the industry, and navigating change across businesses.Buffy Kelly, a leader in performance improvement and workforce optimization engagements for health care organizations, is committed to driving results quickly. Her unique approach builds a sustainable model, ensuring clients can maintain the savings they achieve in the long term.Organizations can accelerate realizing their goals and priorities by thoughtfully designing the work needed and identifying who does it to create maximum value and alignment with its strategic priorities. Hence, organizations will have the right resources at the right place and time and understand how work is performed to create exceptional customer, employee and provider experiences.Learning objectives:Cite awareness of digital tools that can be leveraged to reduce the need for human capital.Define how to rethink how core work can be done in health care organizations.Identify how to maintain experience while transforming the way work is done. Session 3, 10-11 a.m. Wednesday, Nov. 6Challenges and Winning Practices for Behavioral Health ManagementAngie Esbenshade brings passion, knowledge and experience to her clients' clinical operations to drive their patients, staff and providers' performance and engagement. She has provided in-depth consulting to client clinical operations nationwide, from rural hospitals to large academic health care systems. She connects each client with what will make them successful in reaching their goals.Behavioral health challenges continue to grow in our communities and health care organizations. What are the leading practices communities and health care organizations have developed as these challenges grow to keep patients and staff safe and meet the increasing demands? As organizations come together to help solve behavioral health patients' crises, they genuinely receive the care they need at the right time and location. This session will focus on practices like community resource collaboration, streamlined care in communities and emergency departments, telemedicine uses and workplace violence management, and the positive effects they have on caring for the behavioral health population.Learning objectives:Develop collaboration strategies between communities and hospital/health care organizations.Identify risks and responses to workplace violence associated with the psychiatric patient population.Recognize the benefits of leading telemedicine practices with a psychiatric population. Session 4, 10-11 a.m. Wednesday, Dec. 4Improving Health Outcomes Through Effective Operations to Enhance Population Health Management and Equity Matthew Berkley has over 10 years of industry and consulting experience. During that time, he has a strong record of delivering high-quality services to health systems, federally qualified health centers and medical groups seeking to improve access, quality and population health management while providing those services through health equity. His professional experience has been shaped by a passion for improving health care outcomes for underserved communities and an unwavering commitment to his clients.Population health management is a framework that aims to improve a population’s health by focusing on individual health needs. Effective population health management is crucial in health care because it can reduce costs, improve quality and enhance patient outcomes. It can also help reduce health disparities and achieve equity in health outcomes. This session will discuss the importance of effective population health management and its relation to equity in health outcomes.Learning objectives:Discuss a comprehensive understanding of the population health management framework, including its goals, strategies and significance in health care.Examine how effective population health management strategies can address and reduce health disparities, contributing to equitable health outcomes across diverse populations.Identify how efficient operational practices can enhance the quality of care, reduce health care costs and improve patient outcomes within population health management. Registration feesIHA member organizational series rate – $200Nonmember organizational series rate – $650 IHA will provide a recording to all registered attendees for each session.
This four-part, one-hour session virtual series is designed to equip health care professionals with invaluable insights, best practices and the latest industry trends. Join us for this state hospital association collaboration and learn from leading industry experts and prominent thought leaders as they share practical applications for improved outcomes.
Series objectives:
Agenda at a glance
Session 1: Playing the Long Game: Moving Beyond Cost Cutting, Craig Deao
Session 2: Reimage Your Work Design: Processes, Roles and Workflows to Best Support Your Workforce Ecosystem, Jennifer Miller and Buffy Kelly
Session 3: Challenges and Winning Practices for Behavioral Health Management, Angie Esbenshade
Session 4: Improving Health Outcomes Through Effective Operations to Enhance Population Health Management and Equity, Matthew Berkley
Session 1, 10-11 a.m. Wednesday, Sept. 4
Craig Deao is a senior leader at Huron and a highly regarded national speaker on leadership, engagement, quality, and patient safety. He works with health care executives to create exceptionally reliable organizations where employees want to work, physicians and nurses want to practice, and patients want to receive care. Besides his full-time work with Huron, he’s a faculty member for the American College of Healthcare Executives.
Leading health care systems must focus on performance improvement to reduce costs and grow. Typically, the focus on cost-cutting is a typical reaction to challenges: 89% of hospitals have a cost-reduction plan, but only 6% say their programs are effective. Growth can have a more significant near- and long-term impact on value. Growth can have a compounding effect on value creation and come in a variety of ways:
Learning objectives:
Session 2, 10-11 a.m. Wednesday, Oct. 2
Jennifer Miller, with her 20 years of experience, is a visionary in cultivating workforce initiatives. Her strategic approach not only improves the employee experience but also aligns it with organizational mission and priorities. As the principal of Huron’s health care business, she serves as a senior adviser to executive leadership, developing future-focused strategies, designing and executing events to develop talent across the industry, and navigating change across businesses.Buffy Kelly, a leader in performance improvement and workforce optimization engagements for health care organizations, is committed to driving results quickly. Her unique approach builds a sustainable model, ensuring clients can maintain the savings they achieve in the long term.
Organizations can accelerate realizing their goals and priorities by thoughtfully designing the work needed and identifying who does it to create maximum value and alignment with its strategic priorities. Hence, organizations will have the right resources at the right place and time and understand how work is performed to create exceptional customer, employee and provider experiences.
Session 3, 10-11 a.m. Wednesday, Nov. 6
Angie Esbenshade brings passion, knowledge and experience to her clients' clinical operations to drive their patients, staff and providers' performance and engagement. She has provided in-depth consulting to client clinical operations nationwide, from rural hospitals to large academic health care systems. She connects each client with what will make them successful in reaching their goals.
Behavioral health challenges continue to grow in our communities and health care organizations. What are the leading practices communities and health care organizations have developed as these challenges grow to keep patients and staff safe and meet the increasing demands? As organizations come together to help solve behavioral health patients' crises, they genuinely receive the care they need at the right time and location. This session will focus on practices like community resource collaboration, streamlined care in communities and emergency departments, telemedicine uses and workplace violence management, and the positive effects they have on caring for the behavioral health population.
Session 4, 10-11 a.m. Wednesday, Dec. 4
Matthew Berkley has over 10 years of industry and consulting experience. During that time, he has a strong record of delivering high-quality services to health systems, federally qualified health centers and medical groups seeking to improve access, quality and population health management while providing those services through health equity. His professional experience has been shaped by a passion for improving health care outcomes for underserved communities and an unwavering commitment to his clients.
Population health management is a framework that aims to improve a population’s health by focusing on individual health needs. Effective population health management is crucial in health care because it can reduce costs, improve quality and enhance patient outcomes. It can also help reduce health disparities and achieve equity in health outcomes. This session will discuss the importance of effective population health management and its relation to equity in health outcomes.
Registration fees
IHA will provide a recording to all registered attendees for each session.