You are registered
Go to My Registration
The 2025 Iowa Hospital Auxilian and Volunteers (IHAV) Gift Shop Conference and Market will feature innovative ideas for gift shop strategies and promotions. This conference also provides time to shop and place orders with gift shop market vendors.PROGRAM AGENDAThursday, April 39:15 a.m. Registration9:50 a.m. Welcome, Introductions and IHAV Business Meeting; Kirsten Heerdt, Volunteer Services & Lifeline Coordinator, Public Information, SHIIP Site Coordinator, Henry County Health Center, Mount Pleasant and President, Iowa Hospital Auxilian and Volunteer (IHAV) Board of Directors10 a.m. Gift Shop Show and Tell; Kirsten Heerdt, Volunteer Services & Lifeline Coordinator, Public Information, SHIIP Site Coordinator, Henry County Health Center, Mount Pleasant and President, Iowa Hospital Auxilian and Volunteer (IHAV) Board of Directors; Bailey Clubb, Manager of Volunteer Services & Committees, Clarinda Regional Health Center, Clarinda and President-Elect, IHAV Board of Directors; Lisa Alesch, Volunteer Coordinator and Gift Shop Manager, Buena Vista Regional Medical Center, Storm LakePlease watch for a survey to complete following registration to provide your best sellers, gift shop photos, shop square footage, etc. to be combined in one presentation.11 a.m. Shop and Buy from VendorsNoon Lunch, Network, and Shop1 p.m. Breakout SessionsBreakout Session #1 – Strategies for a Successful Gift Shop; Brandy Reisinger, Gift Shop Lead Coordinator, Northeast Iowa MercyOne Waterloo Medical Center Gift Shop, Waterloo; Laura Kloewer, Public Relations & Outreach Coordinator, Montgomery County Memorial Hospital & Clinics, Red OakBreakout Session #2 – Promoting Your Brand Through Clothing & Merchandise; Emilie Hardy, Manager/Buyer of Mercy Flowers and Gifts and Well Bean Coffee Shop, Mercy Medical Center, Cedar Rapids2 p.m. Shop and Buy from Vendors3 p.m. What I Wish I Knew; Kirsten Heerdt, Volunteer Services & Lifeline Coordinator, Public Information, SHIIP Site Coordinator, Henry County Health Center, Mount Pleasant and President, Iowa Hospital Auxilian and Volunteer (IHAV) Board of Directors; Bailey Clubb, Manager of Volunteer Services & Committees, Clarinda Regional Health Center, Clarinda and President-Elect, IHAV Board of Directors; Lisa Alesch, Volunteer Coordinator and Gift Shop Manager, Buena Vista Regional Medical Center, Storm Lake4 p.m. Adjourn View full conference details.Contact Autumn McGill or Pam Gridley with questions about this event.
The 2025 Iowa Hospital Auxilian and Volunteers (IHAV) Gift Shop Conference and Market will feature innovative ideas for gift shop strategies and promotions. This conference also provides time to shop and place orders with gift shop market vendors.
PROGRAM AGENDAThursday, April 3
9:15 a.m. Registration
9:50 a.m. Welcome, Introductions and IHAV Business Meeting; Kirsten Heerdt, Volunteer Services & Lifeline Coordinator, Public Information, SHIIP Site Coordinator, Henry County Health Center, Mount Pleasant and President, Iowa Hospital Auxilian and Volunteer (IHAV) Board of Directors
10 a.m. Gift Shop Show and Tell; Kirsten Heerdt, Volunteer Services & Lifeline Coordinator, Public Information, SHIIP Site Coordinator, Henry County Health Center, Mount Pleasant and President, Iowa Hospital Auxilian and Volunteer (IHAV) Board of Directors; Bailey Clubb, Manager of Volunteer Services & Committees, Clarinda Regional Health Center, Clarinda and President-Elect, IHAV Board of Directors; Lisa Alesch, Volunteer Coordinator and Gift Shop Manager, Buena Vista Regional Medical Center, Storm Lake
Please watch for a survey to complete following registration to provide your best sellers, gift shop photos, shop square footage, etc. to be combined in one presentation.
11 a.m. Shop and Buy from Vendors
Noon Lunch, Network, and Shop
1 p.m. Breakout Sessions
Breakout Session #1 – Strategies for a Successful Gift Shop; Brandy Reisinger, Gift Shop Lead Coordinator, Northeast Iowa MercyOne Waterloo Medical Center Gift Shop, Waterloo; Laura Kloewer, Public Relations & Outreach Coordinator, Montgomery County Memorial Hospital & Clinics, Red Oak
Breakout Session #2 – Promoting Your Brand Through Clothing & Merchandise; Emilie Hardy, Manager/Buyer of Mercy Flowers and Gifts and Well Bean Coffee Shop, Mercy Medical Center, Cedar Rapids
2 p.m. Shop and Buy from Vendors
3 p.m. What I Wish I Knew; Kirsten Heerdt, Volunteer Services & Lifeline Coordinator, Public Information, SHIIP Site Coordinator, Henry County Health Center, Mount Pleasant and President, Iowa Hospital Auxilian and Volunteer (IHAV) Board of Directors; Bailey Clubb, Manager of Volunteer Services & Committees, Clarinda Regional Health Center, Clarinda and President-Elect, IHAV Board of Directors; Lisa Alesch, Volunteer Coordinator and Gift Shop Manager, Buena Vista Regional Medical Center, Storm Lake
4 p.m. Adjourn
View full conference details.
Contact Autumn McGill or Pam Gridley with questions about this event.