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PROGRAM OVERVIEWThis two-day workshop focuses on the charge nurse role and will help newcomers and experienced nurses. The program covers:Conflict resolutionEffective communicationLeadership stylesSuccessful delegationTime managementThough it caters to the role of charge nurse, the workshop will benefit all nursing leaders looking to enhance their leadership abilities.PROGRAM OBJECTIVESAnalyze practical strategies for managing a leader’s attitude and its influence on staffDevelop strategies for dealing with challenging behaviors and resolving conflictDiscover five ways of “being,” which are essential to effective leadershipDiscover practical strategies for overcoming stress and building resistance to itEffectively problem-solve the challenges facing a charge nurse by using case studiesExamine why the charge nurse is essential in setting a positive toneExplore the principles of situational leadership and understand the effect on leadership styleIdentify the dynamics of the Leadership Continuum for delegatingIdentify ways to form a more-reflective practiceName common behaviors that are difficult for a leader to deal with and the possible intent behind themName the essential leadership traits of a charge nurseUnderstand why becoming a better listener and speaker is vital to achieving excellence in communicationSPEAKER BIOGRAPHIESHeather Ries, DNP, RN-BC, CENP, has been the chief nursing officer at Regional Medical Center in Manchester for 11 years and has worked there for 14 years. Besides directing the nursing division's departments, she manages systemwide corporate quality services, clinical risk management and patient satisfaction programs. Ries leads innovations in nursing retention and recruitment, patient and family engagement, and patient experience. She’s been in hospital nursing leadership for over two decades and has also had nursing leadership positions at UnityPoint Health-St. Luke’s Hospital and MercyOne Dubuque Medical Center. Ries received her bachelor’s degree in nursing from Mount Mercy University in 2002, her master’s degree in nursing education from Clarke College in 2005, and her Doctor of Nursing Practice in health systems administration from the University of Iowa in 2019. She holds specialty board certifications in nursing professional development from the American Nurses Credentialing Center and executive nursing practice from the American Organization of Nursing Leadership.Brandi O’Dell, MSN, RN, CPN, is a pediatric clinical education specialist at Blank Children’s Hospital in Des Moines. With over two decades of experience, O’Dell began her career in the pediatric intensive care unit and later transitioned to pediatric oncology nursing, where she quickly became a unit-based educator. Her work spans inpatient pediatrics, pediatric oncology, the pediatric infusion center and pediatric outpatient clinics. O’Dell holds a bachelor’s degree in nursing from Upper Iowa University and a master’s degree in nursing from Walden University. She is a certified pediatric nurse and has been certified by the Association of Pediatric Hematology/Oncology Nurses as a chemotherapy/biotherapy provider since 2006. O’Dell has led educational initiatives and clinical improvement projects to enhance patient safety, standardize nursing practice and support professional development. Her contributions include guiding the implementation of new medical technologies, coordinating large-scale clinical rollouts and developing and supporting evidence-based nursing policies, standards of care and oncology standard operating procedures. O’Dell has taught change management for the Society of Pediatric Nurses Leadership Skills Development program, supporting the growth of nurse leaders nationwide. She also co-wrote “Acute Lymphoblastic Leukemia Handbook for Families” to support patient and family education in pediatric oncology.PROGRAM LOCATION - IN PERSON ONLYIHA Conference Center, 100 E. Grand Ave., Des Moines.View full conference details.
PROGRAM OVERVIEWThis two-day workshop focuses on the charge nurse role and will help newcomers and experienced nurses. The program covers:
Though it caters to the role of charge nurse, the workshop will benefit all nursing leaders looking to enhance their leadership abilities.
PROGRAM OBJECTIVES
SPEAKER BIOGRAPHIES
Heather Ries, DNP, RN-BC, CENP, has been the chief nursing officer at Regional Medical Center in Manchester for 11 years and has worked there for 14 years. Besides directing the nursing division's departments, she manages systemwide corporate quality services, clinical risk management and patient satisfaction programs. Ries leads innovations in nursing retention and recruitment, patient and family engagement, and patient experience. She’s been in hospital nursing leadership for over two decades and has also had nursing leadership positions at UnityPoint Health-St. Luke’s Hospital and MercyOne Dubuque Medical Center. Ries received her bachelor’s degree in nursing from Mount Mercy University in 2002, her master’s degree in nursing education from Clarke College in 2005, and her Doctor of Nursing Practice in health systems administration from the University of Iowa in 2019. She holds specialty board certifications in nursing professional development from the American Nurses Credentialing Center and executive nursing practice from the American Organization of Nursing Leadership.
Brandi O’Dell, MSN, RN, CPN, is a pediatric clinical education specialist at Blank Children’s Hospital in Des Moines. With over two decades of experience, O’Dell began her career in the pediatric intensive care unit and later transitioned to pediatric oncology nursing, where she quickly became a unit-based educator. Her work spans inpatient pediatrics, pediatric oncology, the pediatric infusion center and pediatric outpatient clinics. O’Dell holds a bachelor’s degree in nursing from Upper Iowa University and a master’s degree in nursing from Walden University. She is a certified pediatric nurse and has been certified by the Association of Pediatric Hematology/Oncology Nurses as a chemotherapy/biotherapy provider since 2006. O’Dell has led educational initiatives and clinical improvement projects to enhance patient safety, standardize nursing practice and support professional development. Her contributions include guiding the implementation of new medical technologies, coordinating large-scale clinical rollouts and developing and supporting evidence-based nursing policies, standards of care and oncology standard operating procedures. O’Dell has taught change management for the Society of Pediatric Nurses Leadership Skills Development program, supporting the growth of nurse leaders nationwide. She also co-wrote “Acute Lymphoblastic Leukemia Handbook for Families” to support patient and family education in pediatric oncology.
PROGRAM LOCATION - IN PERSON ONLYIHA Conference Center, 100 E. Grand Ave., Des Moines.
View full conference details.