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2023 Critical Access and Rural Hospital Forum


IHA Conference Center, Des Moines, IA  
Thursday, March 09, 2023 9:00 AM - 4:30 PM   iCalendar Central Standard Time

One of Iowa's largest annual rural health conferences, this event is designed for individuals involved in the strategic direction and operations of critical access and rural hospitals. 

PROGRAM AGENDA
8:45 a.m.      Welcome

9 a.m.           Organizational Values, Culture and Measurement: Impact on the Bottom Line
Eric Shell, CPA, BMA, Chairman, Stroudwater Associates, Portland, Maine
10 a.m.         Break
10:15 a.m.    Addressing Social Determinants in Rural Hospitals Panel 
11:15 a.m.    Break 
11:30 a.m.    How to Not Get Burned: Avoiding Missteps When Contracting With Employment Agencies
Katie Ervin Carlson, J.D., Of Counsel Josh Hughes, J.D., Associate, Dorsey and Whitney, Des Moines 
12:30 p.m.    Lunch
1:30 p.m.      Challenges of Strategic Planning in Critical Access Hospitals: Why Strategic Plans in Rural Facilities Don't Deliver
 
Mary Sand, Ph.D., President, Sand Consulting, Omaha, Nebraska
2:30 p.m.       Break 
2:45 p.m.      Consumer Behavior in a World of Memes, GIFS and Trends 
Steve Lerch, Story Arc Consulting, Washington, D.C.
3:45 p.m.      Adjourn

KEYNOTE SPEAKERS

Steve Lerch is a respected voice in the world of digital strategy, marketing, consumer behavior, innovation and leadership. Before forming Story Arc Consulting, Lerch spent nine years at Google working on innovation, strategy and digital marketing. While there, he worked with GoPro, OtterBox, Roku and other major consumer electronics businesses. Lerch helped launch consumer electronics companies including Nest and LifeProof by helping them design their digital marketing campaigns. Now, Lerch brings independent consulting services to companies of all sizes and across all industries, offering a high-level outside perspective on a company’s vision, goals and approach to marketing. He challenges organizations to think strategically and to evolve past strategies to embrace a digital-first world. Lerch also offers specialized expertise in digital marketing, influencer marketing, consumer journey mapping, attribution strategy and website design.

 

Eric Shell is an industry leader in supporting rural health care in its transition to population health. With nearly 30 years in health care financial management and consulting, Shell’s passion for sustainable and accessible rural health care has driven him to help hundreds of rural health systems achieve improved financial and operational performance. Shell and his rural team provide vital strategic, financial and operational improvement services to ensure rural health systems continue providing local, high-quality and accessible patient care. He helped develop a national program for rural hospital performance improvement and performance measurement and developed a new rural demonstration payment program for frontier clinics and hospitals. Before joining Stroudwater, Shell was the director of finance and administration for Rochester Community Individual Practice Association, where he provided leadership and financial management to a 2,500-provider community-based IPA. He has also practiced as a CPA at Arthur Andersen and Co. and at a local accounting firm.

View full conference details. 

Contact Tori Hanson with questions about this event.

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100 E. Grand Ave Suite 100
Des Moines, IA 50309
515-288-1955
515-283-9366
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