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What's New in Hospice? CAHPS and the Proposed Rule!Wednesday, May 14thNoon - 1 p.m.PROGRAM OVERVIEWHospice agencies have struggled for years to improve our CAHPS return and experience rates! Finally, CMS has overhauled the tool, and now offers a webmail version if you elect to use it! This session will cover the changes in detail as well as provide tried and true strategies that take return rates from 15% to 40%, and get those "top box" scores to improve with tools such as an in-home checklist showing the great work you do! This is a "can't miss" webinar, but don't worry, it will also be recorded! BONUS: We will also cover the CMS Proposed Hospice Payment Rule!LEARNING OBJECTIVES:Cover the changes in the CAHPSDiscover tools to increase return ratesDiscuss the CMS Proposed Hospice Payment RuleSPEAKERAnnette Lee is a registered nurse with a master’s degree in health care administration, practicing since 1990. For more than a decade, she worked with the Centers for Medicare and Medicaid Services’ home health and hospice intermediary where she provided reviews of and education about home health and hospice documentation. She worked as a specialist in the medical review, appeals and provider education departments. Lee founded Provider Insights to offer support and education about Medicare reimbursement issues and effective documentation strategies. She also helps providers with survey preparation and appeals.Nursing: 1.0 nursing contact hours will be awarded for this conference by IHA (Iowa Board of Nursing provider No. 4). Iowa nursing contact hours will not be issued unless your Iowa license number is provided on the certificate completed the day of the conference. To receive contact hours or a certificate of attendance, you must attend the entire conference. No partial credit will be granted.PricingThis webinar has group pricing. When registering multiple people for this webinar, please register one person completely and pay the fee, then register additional attendees in a separate transaction for no charge.Contact Autumn McGill with questions about this event.
What's New in Hospice? CAHPS and the Proposed Rule!
Wednesday, May 14th
Noon - 1 p.m.
PROGRAM OVERVIEW
Hospice agencies have struggled for years to improve our CAHPS return and experience rates! Finally, CMS has overhauled the tool, and now offers a webmail version if you elect to use it! This session will cover the changes in detail as well as provide tried and true strategies that take return rates from 15% to 40%, and get those "top box" scores to improve with tools such as an in-home checklist showing the great work you do! This is a "can't miss" webinar, but don't worry, it will also be recorded! BONUS: We will also cover the CMS Proposed Hospice Payment Rule!
LEARNING OBJECTIVES:
SPEAKER
Annette Lee is a registered nurse with a master’s degree in health care administration, practicing since 1990. For more than a decade, she worked with the Centers for Medicare and Medicaid Services’ home health and hospice intermediary where she provided reviews of and education about home health and hospice documentation. She worked as a specialist in the medical review, appeals and provider education departments. Lee founded Provider Insights to offer support and education about Medicare reimbursement issues and effective documentation strategies. She also helps providers with survey preparation and appeals.
Nursing: 1.0 nursing contact hours will be awarded for this conference by IHA (Iowa Board of Nursing provider No. 4). Iowa nursing contact hours will not be issued unless your Iowa license number is provided on the certificate completed the day of the conference. To receive contact hours or a certificate of attendance, you must attend the entire conference. No partial credit will be granted.
Pricing
This webinar has group pricing. When registering multiple people for this webinar, please register one person completely and pay the fee, then register additional attendees in a separate transaction for no charge.
Contact Autumn McGill with questions about this event.
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